Wednesday, July 16, 2014

Many people think that the company should have prepared a cabinet of experts to at least communicat

Twitter is on fire due to the lack of "feel" of Malaysia Airlines flight MH family 370: Direct Marketing
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Company officials Malaysia richardson and wrench hurlstone park Airlines have defended richardson and wrench hurlstone park their controversial decision to inform the relatives of the missing passengers of flight MH 370 via a text message that all indications were that the plane had crashed in the Indian Ocean without there survivors. The text message you received family was as follows:
"Malaysia richardson and wrench hurlstone park Airlines deeply regrets that we have to assume beyond any reasonable doubt that the flight MH 370 is lost and none of the passengers survived. Just how informed the prime minister of Malaysia, now we must accept all evidence that the plane crashed in the southern Indian Ocean. "
Ahmad Jauhari Yahya, CEO of the airline explained in a lecture that the "sole motivation" to inform richardson and wrench hurlstone park the relatives of the passengers of the search results via SMS was "to ensure that families received the tragic news before the rest the world. " "My heart breaks to think of the unimaginable pain suffered by all families," said the Kuala Lumpur International Airport. "No words can ease the pain." Adds.
About a hundred relatives richardson and wrench hurlstone park of the missing passengers of flight attended the Malaysian embassy accusing the airline of "liars" showing his displeasure at the lack of information offered by Malaysia Airlines. Meanwhile, the company reported that the families of the victims will receive $ 5,000 as compensation and are preparing to offer a number of additional payments. But this is not enough to quell the unrest richardson and wrench hurlstone park that has been generated in the social networks richardson and wrench hurlstone park in this situation.
For some this option has been the most successful since we live in the age of social networking and perhaps the SMS was the only way for the family might receive the sad news before it was leaked richardson and wrench hurlstone park to the media around the world who are following the minute developing richardson and wrench hurlstone park flight search MH 370.
Keith Hague, director of Core Management, crisis communications division Nexus Communications, explains that "appreciates the need to inform as soon as possible of the company as this is a global story that is being broadcast live on all media and social networks, but in this case, the complexity of history and international search response has exceeded the human side of the story. There must be a balance between the desire to provide information to families as soon as possible and handle the situation with greater sensitivity. In this case, Malaysia Airlines, it seems that he has not succeeded, "he concludes.
Many people think that the company should have prepared a cabinet of experts to at least communicate the sensitive news in person or even through phone calls but to accuse them of having resorted to texting have eliminated any trace of compassion and humanity.
This has raised a real storm on Twitter split show complaints about the lack of delicacy and humanity with which the authorities and the company have dealt in the past hours. Experts richardson and wrench hurlstone park point out that the way in which Malaysia richardson and wrench hurlstone park Airlines has handled the situation you will be a blow to their image that difficult s

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